Privacy Policy

Itinga Charity Education Foundation-ICEF ( registered Uganda NGO charity number INDR1572650668NB ) Contact address, Lira- Kampala Road, P.O Box 33, Lira Uganda. Telephone;  +256 393-249-035.

We processed your data in accordance to General Data Protection Regulations ( GDPR). The management team is the data controller ( contact details above) . This means it’s descides how your personal data is processed and for which purpose. Itinga Charity Education Foundation ensures that your data is secure by protecting personal data from misuse , unauthorized access, and disclosure .And ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes;

Your right and your personal data.

You have the following rights in respect to your personal data;

Itinga Charity Education Foundation- ICEF Complaints procedure.

To exercise all relevant rights ,queries or complaints, please in first instance, Contact our chairman Board of directors, Uganda. Or to the Executive Director, Itinga Charity Education Foundation-ICEF.

How long will we respond to you when you write to us.

We will get a details response to you within 2 weeks. The aim is investigate each complaint thoroughly and give a reply stating out how the problem will be dealt with. if it’s to take longer than this, we will acknowledge that we receive your complaints and how long you can wait .

What will we do?

We will do our best address your concerns. Please when you write to us , feel free to offer your suggestions on how you think it should be resolved.

If you are still not satisfied ?

We will advise you you on options if you want to take it to the next stage.

What we will not do ?

We won’t engage in lengthy discussions on complaints which are not directly related to our work!
We can’t reply to complaints that illegible, abusive, prejudiced. And where a complaint is made anonymous, we can’t reply to it but we investigate to see what lessons can be learned.

Our pledge

We will take all complaints seriously and see them as an opportunity to learn and improve on the way we operate. We will be happy to acknowledge mistakes and prevent it from happening again.
And ours prayer is that we should never give you reasons to complaint.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.